Showing posts with the label Communication ChannelsShow All
Usage Change of Communication Channels During COVID

Usage Change of Communication Channels During COVID

Leader101 - November 25, 2020

n=6 (averaged) We asked six of our interviewees to estimate the time they used for each communication channel before and since COVID, in percentage as a share of the total working time. Not surprisingly, physical communication has all but diminished, including physical meetings in meeting rooms, other interactions in the office as well as off-sites and lunch meetings. These channels have been replaced by digital channels, with online group meetings (e.g. via Zoom or MS Teams) now making up 40% of the total work time of employees.  Both telepho…

Communication Channels

Communication Channels

Leader101 - November 25, 2020

The effect of physical channels lost Before going deeper into the new digital communication channels used, we talked with our interviewees about the changes to their established communication habits, particularly those that require physical contact. One manager told us that he used to do a “walk around the office” every day, checking on all employees and having both informal and project related conversations. This channel has been lost during remote work completely. Similarly, there has been no chance to have spontaneous encounters with team m…