Showing posts with the label InterviewShow All
Luis “The Employee Who Misses Socialising”

Luis “The Employee Who Misses Socialising”

Leader101 - December 01, 2020

Communication Luis is currently a team member in the Department of Administration, where Carlos (from the first interview) is his direct supervisor. Luis expressed that his job, which he has been doing for the past two years, is well defined and straightforward and that he has no problems working remotely. While most of his tasks remained the same since the pandemic, the communication with the rest of the team has changed. Luis uses the internal chat programme to reach out to his colleagues and his boss in order to ask a question or to share i…

Sandra “The Unsatisfied”

Sandra “The Unsatisfied”

Leader101 - December 01, 2020

Productivity Since working remotely, Sandra expressed that productivity has been increasing. She has more autonomy to organise her office and personal time. Some days can be full of follow-up meetings, but these are “down to the point”, without any “chit chat”, making the meetings shorter and concise. Sandra’s office hours now vary more during the home office time, depending on how advanced her projects are. So while some days she may work more than is required, other days it may be less.  Communication and relationships Sandra misses physical…

Carlos, “The Delegator”

Carlos, “The Delegator”

Leader101 - December 01, 2020

We interviewed a 46-year-old manager, Carlos, who since 2012 has been in charge of a team of four people in the Department of Administration in a large insurance company in Mexico. The average age of his team is around 30 years. In March 2020 the entire company started working in home office modality due to COVID-19; a challenge never experienced before. Productivity Carlos and his team have been adapting to this new way of working slowly. Now, Carlos’ agenda is always full with follow-up Zoom meetings, either one-on-ones or team sessions. Thi…

Lorena “The Empathic Manager”

Lorena “The Empathic Manager”

Leader101 - November 25, 2020

Next, we interviewed a 33-year-old manager, Lorena, who has been in charge of a team of six people in the Talent & Culture department of a Mexican medium size e-commerce company since 2015. Since March of this year, all staff members (except those from the Operations Department) have started doing remote work. A relevant point to address is that almost none of the employees (with an average age of around 24 to 35 years) in the company have children, which makes a big difference when working remotely. As in the first interview with Carlos, …

Interview Introduction

Interview Introduction

Leader101 - November 25, 2020

We conducted eleven in-depth interviews with both managers (five interviews) and employees (six interviews) from different industries and company types and sizes, mainly in Mexico both also in Germany and Venezuela. On three occasions we could interview a manager and his or her subordinate (separately), which allowed us to directly compare their perceptions on the leadership situation. The interviews usually lasted between 40 and 60 minutes each and were mostly conducted via video call (four were conducted in-person), based on a semi-structure…